Cookie Policy

This Cookie Policy explains how Boundless Telecom Ltd ("Boundless", "we", "us" or "our") uses cookies and similar technologies on our website. It should be read alongside our Privacy Policy.

This policy explains what these technologies are, how and why we use them, and how you can manage your preferences.

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve performance, and to provide information to website operators.

Similar technologies, such as certain externally hosted resources, may also transmit limited technical information when content loads on a page, even where no cookie is set. We explain these below.

We use strictly necessary cookies where they are required for our website to function. These do not require your consent.

We only use non-essential cookies and similar technologies, such as those used for analytics, performance and behaviour analytics, where you have given your consent. When you first visit our website, you can choose to:

• Accept all — allow all cookies, including non-essential cookies;
• Reject non-essential — allow only strictly necessary cookies; or
• Manage preferences — choose which categories of non-essential cookies you allow.

Non-essential cookies and similar technologies are not set or activated before you give consent. You can change your preferences at any time using the Cookie Settings link in our website footer.

Strictly necessary cookies

These cookies are required for our website to operate securely and correctly, including for routing, load balancing and basic functionality. Our website uses hosting and infrastructure cookies for these purposes. Because they are essential to the operation of the website, they do not require consent.

Analytics, performance and behaviour cookies

With your consent, we use the following tools to understand how visitors use our website, to measure performance, and to improve our content and user experience. These tools are only activated after you have given consent.

• Google Tag Manager — a tag management tool used to control how tags are deployed on our website. It is configured so that non-essential tags do not activate before consent is given. Google Tag Manager is used to manage the deployment of the tools below.
• Google Analytics 4 — an analytics and performance tool used to understand how our website is used and to measure performance.
• Hotjar — a behaviour analytics tool used to understand how visitors interact with our website, through tools such as heatmaps and session recordings or replays. Where possible, this is configured to avoid capturing sensitive form inputs.

If you do not consent to these cookies, these tools will not be activated.

Our website displays certain images that are hosted by external providers, including company logo images and website icon (favicon) images used as visual elements on the site. These are treated as externally hosted resources rather than traditional cookies.

These resources do not set cookies. However, when such an image or resource loads, limited technical request information, such as an IP address, may be transmitted to the relevant provider as a normal part of delivering that content over the internet.

Our website enquiry forms allow you to contact us. When you submit a form, the information is used to send an enquiry notification to our team and a confirmation email to you. The website does not store form submissions in a separate website database. The handling of the personal data you provide through forms is described in our Privacy Policy.

You can manage your preferences at any time using the Cookie Settings link in our website footer.

You can also control and delete cookies through your browser settings. Most browsers allow you to refuse or delete cookies, although doing so may affect how parts of our website function. Information on managing cookies is usually available in your browser's help section.

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in legal requirements. The current version will always be available on our website, and we will update the "Last updated" date accordingly.

If you have any questions about this Cookie Policy, please contact privacy@boundless-telecom.com.